Contact us at {info@artisaga.com} {+919833362013}

Shipping & Delivery Policy

Any shipping and delivery matters are governed by this policy ("Shipping & Delivery Policy")

1. Delivery charges

a. You will be shown the delivery charges due for each order prior to making a payment. We work with logistics providers to provide you with the best possible rates, where applicable.

2. Dispatch time

 For domestic bulk orders please allow 15 working days post your placement of order for the shipment to be dispatched.

 For export bulk orders please allow 30-45 working days post your placement of order for the shipment to be dispatched.

3. Delivery time

The delivery time is approximately 10 working days for domestic shipments from the date of shipment within India. Deliveries will be made to the address provided by you at the time of the order.

The delivery time is approximately 15 working days for air export shipments from the date of shipment within India. Deliveries will be made to the address provided by you at the time of the order.

The delivery time is approximately 1.5 - 2 months for water export shipments from the date of shipment (Depending upon the countries). Deliveries will be made to the address provided by you at the time of the order.

Though we endeavour to ensure that the shipment reaches you in time, there may be delays due to unforeseen circumstances.

4. Damaged / Defective goods

If the goods you receive are damaged or defective or not matching your order, you will be required to intimate us about such cases within 24 hours of delivery(Incase of domestic shipments) and 2 working days (Incase of International shipments) . Please refer to our Returns & Exchange policy for more details.

5. Product Returns

The shipping costs incurred for the return of any item(s) will be borne you. Please refer to our Returns & Exchange policy for more details.